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Demo website: Tidewell Plumbing is fictional. Contact details and prices are examples.
Tidewell
Adjustable wrench tightening a pipe fitting on top of a water heater
Water heater · Bixby

A leaking water heater, replaced the same day

Sample write-up for this demo, not a real customer

Time on site
4 hours
Option chosen
Replace
Example price
$1,850

The problem

A homeowner found water around the base of a 12-year-old gas water heater in the garage on a Tuesday morning.

What we found

The tank itself had corroded through at the bottom seam. No repair can fix that. The shut-off valve above it was also seized, which meant the water couldn't be stopped at the heater.

The fix

We shut off the water at the main, drained and removed the old tank, then fitted a new 50-gallon heater, a new ball valve and an expansion tank. We tested the gas line for leaks and showed the homeowner how to use the new valve.

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